Forex:
It’s about making the best call and converting more leads!
AI powered Forex Telecoms as a Service
With more than 15 years experience and working with customers in the financial sector, KCM Telecom provides the best solutions for Forex and Fintech businesses.
We understand the regulatory requirements from agencies like CySEC, FCA and other regulators and embed them into our telecoms offerings. The following features are examples about how we can boost your productivity and increase your revenue, yet save costs and resources while staying fully compliant:
- We store your call recordings for more than 6 years free of charge, fully redundant in several data centers in Europe, fully GDPR-compliant.
- Our call minutes offering provide cost-effective connections without compromising call quality, utilising tier 1 and 2 providers and many local routes. Save up to 80% on call costs and get local numbers worldwide.
- Provide accurate and compliant chat and call reports to regulators with AI powered call transcriptions and chat protocols, yet saving time, resources and money.
- Increase the efficiency of your call agents by utilising phone number validation tools and active call assistance by KCM agents.
- Interact with your customers via various channels, like phone, sms, website chat, video and messenger services like facebook to enhance customer satisfaction and user experience.
Unified Communications as a Service at one annual fee.
Predictive Dialer and phone number validation for increased efficiency.
AI call transcriptions and speech recognition for compliance monitoring.
Easy integration into any CRM, Office 365 and more - Click to Call.
Work anywhere with fully integrated smartphone, windows and web clients.
Hosted in high-security and fail-safe data centers.
Powerful reporting, call center dashboards and recordings management.
Use of any SIP Trunk and supply of global phone numbers.
Call savings of up to 80% with competitive call rates and free inter-office calling.
Unparalleled customer experience with omni-channel call centers.
Safe storage of unlimited call recordings for more than 6 years.
The No. 1 choice in Forex and Fintech!
“We switched from our previous provider to KCM Telecom as it helped HYCM cut down its call costs without compromising the call quality. In some instances, it was even improved. KCM Telecom provided us with fast and proactive support and they are constantly looking for ways to improve their services to HYCM.
We are very happy with KCM Telecom and we look forward expanding our collaboration with into the near future.”
Katerina Oikonomou
Director, HYCM part of Henyep Group, Cyprus
No risk or commitment involved. Test KCM Cloud PBX with phone numbers and EUR 100 call credit for one month free of charge and for every employee!
Technology Partner Awards
