Forex:
It’s about making the best call and converting more leads!
AI powered Forex Telecoms as a Service
With more than 15 years experience and working with customers in the financial sector, KCM Telecom provides the best solutions for Forex and Fintech businesses.
We understand the regulatory requirements from agencies like CySEC, FCA and other regulators and embed them into our telecoms offerings. The following features are examples about how we can boost your productivity and increase your revenue, yet save costs and resources while staying fully compliant:
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- We store your call recordings for more than 6 years free of charge, fully redundant in several data centers in Europe, fully GDPR-compliant.
- Our call minutes offering provide cost-effective connections without compromising call quality, utilising tier 1 and 2 providers and many local routes. Save up to 80% on call costs and get local numbers worldwide.
- Provide accurate and compliant chat and call reports to regulators with AI powered call transcriptions and chat protocols, yet saving time, resources and money.
- Increase the efficiency of your call agents by utilising phone number validation tools and active call assistance by KCM agents.
- Interact with your customers via various channels, like phone, sms, website chat, video and messenger services like facebook to enhance customer satisfaction and user experience.