When looking into replacing a proprietary phone system with a modern Cloud PBX, there are many factors to consider. Important factors are pricing and feature set. In this article we are focusing on the pricing and compare KCM Cloud PBX with Cyta Business.
KCM Telecom conducted some research on how our services compare to Cyta Business and other providers, like Cablenet and Primetel in regards to Cloud PBX and Communication Services in Cyprus.
We contacted all providers to send us an offer, obviously not mentioning that we are doing research and in no way connected to KCM Telecom. The result was rather disappointing:
Only Cyta reacted fast and called us to collect more information about our requirements. One day later we got the offer for Cloud PBX services. Cablenet called three days later and promised to send an offer, we are currently waiting for one week to get the email, no offer yet. Primetel didn’t even react to our inquiry.
In the phone conversations, we recognized an important point for both Cyta and Cablenet: Their main focus is on selling internet connectivity, not additional cloud services.
We asked for offers for the following scenario:
A new company with 10 employees is looking for a Cloud PBX solution with all modern PBX features like receptionist facility, ring groups or auto attendant (Press 1 for …, press 2 for ….) inclusive phone numbers and call rates.
As mentioned, we only received the Cyta offer to base our comparison on. We assume that offers from the other providers would be quite similar.
The following table provides an overview of the comparison KCM Cloud PBX vs. Cyta Business.
|Basic Service Comparison||KCM Cloud PBX||CYTA Business|
|Connection/Setup Charges||€ 29,50||€ 39,13|
|Phone Number per month||included||€ 50,86|
|Users per month||€ 59,00||per DID|
|Managed Service / month||free||€ 124,18 per month or € 25,87 per ticket|
|Charges Intra Company Calls / month||free||free (with desk phones)|
|Cost additional features / month||free||Yes|
|Total Setup Costs (one off)||€ 29,50||€ 39,13|
|Total monthly fee for 10 users||€ 59,00||€ 175,04|
|Additional Feature Charges||KCM Cloud PBX||CYTA Business|
|Receptionist facility||included||€ 15,00||€ 5,18|
|Ring Group facility||included||€ 8,70||€ 4,35|
|Remote Office facility / per user||included||€ 10,34||€ 5,18|
|Auto Attendant||included||€ 30,00||€ 12,60|
|Call Centre facility||included||€ 31,05||€ 25,87|
|Busy Lamp Field (BLF) facility||included||€ 10,35||€ 2,80|
|Telephony OnTheGo facility||included||€ 5,95||€ 2,00|
|Fax-on-email facility||included||€ 11,90||€ 0,00|
|Total Costs for additional features 4 users||€ 0,00||€ 172,16||€ 79,52|
KCM Cloud PBX:
KCM Telecom enables huge savings on setup and monthly costs with our KCM Cloud PBX Service. If you want to start with a few extensions only, then have a look at our KCM Call & Meet service.
Besides huge cost savings, you profit from additional features at no cost. The following features can not be provided by Cyta Business.
And many more.