Your business phone system should help you serve customers, connect teams and expand into new markets. KCM Telecom combines professional PBX features, global SIP connectivity, international numbers and AI capabilities in one flexible solution.
For companies comparing KCM Telecom with Cyta Business, the opportunity extends beyond the monthly telephone subscription. It includes how your team works, what international calls cost and how easily you can connect offices worldwide.
Clear package pricing, with room to grow
KCM offers an annual or monthly PBX package price with SIP trunk connectivity, giving you a predictable foundation for your communications budget.
Published annual packages start at:
| KCM service | Starting package price |
|---|---|
| KCM PBX Basic | €365 per year |
| KCM Managed PBX | €560 per year |
Hosting is included in both advertised packages. Basic includes setup and uses pay-as-you-go support, while Managed includes support. Your selected package determines capacity and functionality. See the KCM package overview.
Telephone numbers, chargeable calls, AI usage and any additional services should be itemised in your proposal. This makes it clear which costs are fixed and which depend on usage.
Competitive telephone numbers and calling rates
KCM makes it straightforward to build a local presence while supporting international operations.
| Item | KCM price |
|---|---|
| Cyprus telephone number | €6 per number/month |
| Cyprus number activation | €6 per number, once |
| UK telephone number | €3 per number/month |
| Calls to Cyprus | €0.0364 per minute |
| Other international numbers and destinations | Rates available on request |
| Higher call volumes | Volume discounts available |
Confirm applicable VAT, number type, destination coverage, billing increments and any additional charges in your quotation.
International numbers are available across more than 130 countries, subject to availability and local requirements. You can give customers a familiar number to call while connecting their enquiries to the appropriate team through KCM’s global SIP trunk and number services.
International calling is where the comparison becomes especially valuable
KCM’s international call rates can be more than 50% lower than Cyta’s, depending on the destination and applicable tariff. Volume discounts can improve the proposition further.
The right comparison uses your actual calling pattern. Share your main destinations and monthly volumes, then compare matching fixed or mobile destinations, billing increments and any included allowances.
Cyta Business Telephony currently advertises unlimited national calls to fixed and mobile networks. That allowance matters for domestic traffic; international calling requires a separate comparison. See Cyta’s Business Telephony service.
KCM is particularly compelling when your communications extend across borders and international usage forms a meaningful part of your bill.
Professional PBX, call-center and AI capabilities
KCM brings together tools for everyday business calling and more demanding customer-service operations.
Depending on the selected package, capabilities include:
- Mobile apps, Windows and web clients for flexible working.
- Call queues, IVR, recording, wallboards and detailed reporting.
- Integration with existing business applications, including CRM systems, to connect customer information and communication workflows.
- Skills-based routing to direct calls to the appropriate team.
- AI transcription, call summaries and analysis.
- AI voice agents for reception, enquiries and other defined workflows.
Explore the KCM PBX feature comparison to match the edition to your requirements. AI agents and usage-based services are priced separately where applicable.
When comparing with Cyta, ask for the exact features, integrations and management services included in each proposal. KCM’s strength is the combination of business telephony, contact-center functionality and AI within a solution designed around your workflow.
Built for international companies and connected offices
KCM supports local operations, but its global infrastructure makes it especially well suited to international companies.
A shared PBX and SIP trunk environment can connect offices and remote colleagues worldwide. Teams can work within a consistent communications setup while using numbers suited to the markets they serve.
For example, a business can maintain its Cyprus customer number, add a UK number and route enquiries to the appropriate team without building a separate phone system for every office.
The result is a practical foundation for expansion: shared administration, coordinated call handling and visibility across locations.
Keep your existing Cyta numbers
Moving to KCM does not necessarily mean changing the numbers customers already know.
Existing Cyta telephone numbers and lines can be integrated into the KCM solution, subject to technical checks and the appropriate connection arrangement. A hybrid setup may also allow you to retain an existing inbound service with Cyta while using KCM for outbound calling. KCM can support the use of your existing Cyta number for outbound calling.
KCM reviews the arrangement before migration so you understand how your numbers will work, which existing services remain necessary and what charges continue to apply.
How to migrate to KCM Telecom
Start by sharing your current phone setup, telephone numbers, users and call-handling requirements with KCM. We review which Cyta lines and numbers can remain connected, identify the appropriate PBX package and agree on the routing for incoming and outgoing calls. During the free trial, you can test apps, call quality and key workflows before committing. Once the setup is validated, we agree on a changeover plan, configure the required services and help your team get started. Keep existing services active until the agreed arrangement has been tested and confirmed.
See your usage and account balance
Cost control should continue after installation.
KCM provides access to call records, advanced reporting and your live account balance, helping you monitor usage and spending whenever you need to.
This visibility helps you investigate unusual activity, understand destination costs and review how communications spending changes as your business grows.
For companies managing multiple teams or offices, a central view makes it easier to connect the bill with the calls behind it.
Test the service before committing
A proposal tells you what is included. A trial shows you how the service works for your business.
Use KCM’s free trial to test call quality, apps, routing, reporting and the features relevant to your team. Confirm your required numbers, simultaneous calls and integrations, then assess the service through everyday use.
For businesses seeking global connectivity, professional call handling and greater control over international communications costs, KCM Telecom is a strong choice.
Planning your next customer communications project? Contact KCM Telecom to discuss your requirements. You can test our Voice Agents by calling (+357) 25 056432 or test our services 30 days free of charge inclusive max. 100 EUR call credit!
